Summary

• Shipping Area: United States only
• International Shipping: Not available
• Order Cut-Off Time: 5:00 PM Eastern Time (ET)
• Order Processing Time: 1–2 business days (Monday–Friday)
• Estimated Delivery Time: 2–5 business days (Monday–Friday)
• Shipping Fee: Flat rate of $6.99 per order
• Sales Tax on Shipping: None
• Shipping Carriers: USPS, UPS, or FedEx
• Customer Support: Monday–Saturday, 8:00 AM–7:00 PM Eastern Time (ET)
• Support Email: support@techtabby.com

1. Shipping Coverage

Techtabby currently ships only within the United States.

We do not offer:

• International shipping
• APO/FPO addresses
• U.S. territories outside our supported shipping network
• Freight forwarding services

Orders with shipping addresses outside the United States cannot be processed.

2. Order Acceptance Cut-Off Time

Our daily order acceptance deadline is:

5:00 PM Eastern Time (ET)

Orders placed:

• Before 5:00 PM ET begin processing on the same business day whenever possible.
• After 5:00 PM ET are considered received on the next business day.

Orders placed on weekends or U.S. federal holidays begin processing on the next available business day.

3. Order Processing Time

After your order has been successfully placed and payment has been authorized, our fulfillment team prepares your shipment.

Processing includes:

• Order verification
• Payment confirmation
• Inventory confirmation
• Quality inspection
• Secure packaging
• Shipping label creation

Processing time begins after successful payment authorization, not at checkout.

4. Estimated Delivery Time

Once your order has shipped, estimated transit time is:

Delivery estimates are based on:

• Shipping destination
• Carrier routing
• Seasonal shipping volume
• Weather conditions
• Operational circumstances

Many orders arrive earlier than estimated; however, delivery dates are estimates and are not guaranteed.

Business days are Monday through Friday, excluding federal holidays.

5. Shipping Fees

There are:

• No hidden shipping fees
• No fuel surcharges
• No residential delivery surcharges
• No packaging fees
• No handling fees

The shipping charge is displayed clearly during checkout before payment is completed.

6. Shipping Carriers

Depending on destination, package size, and operational efficiency, your order may be shipped through one of the following carriers:

• USPS
• UPS
• FedEx

Carrier selection is determined automatically to provide reliable delivery.

We cannot guarantee shipment through a specific carrier.

7. Shipping Confirmation

After your order ships, you will receive a confirmation email containing:

• Order number
• Shipping confirmation
• Carrier name
• Tracking number
• Tracking link (when available)

Tracking information may require up to 24 hours to become active after shipment.

8. Delivery Responsibility

Customers are responsible for providing:

• Accurate recipient name
• Complete shipping address
• Apartment or unit numbers (if applicable)
• Valid ZIP code
• Correct contact information

Incorrect or incomplete addresses may result in:

• Delivery delays
• Returned shipments
• Additional shipping charges for reshipment
• Order cancellation if delivery cannot be completed

Please review your shipping information carefully before submitting your order.

9. Address Changes

If you need to change your shipping address, please contact us immediately.

Address updates may be possible only before the order enters fulfillment.

Once an order has shipped, we generally cannot modify the delivery address.

10. Undeliverable or Returned Packages

A package may be returned to us if:

• The shipping address is incorrect
• Delivery is refused
• The package is unclaimed
• Carrier delivery attempts are unsuccessful

If a package is returned:

• We will contact you using the email address associated with your order.
• Reshipping may require payment of a new shipping fee.
• Refunds, when applicable, may exclude shipping costs already incurred.

11. Delayed Deliveries

Although we work hard to meet estimated delivery times, delays may occasionally occur due to circumstances beyond our control, including:

• Severe weather
• Natural disasters
• Carrier network disruptions
• High seasonal shipping volumes
• Transportation interruptions
• Government actions
• Public emergencies

Such delays do not automatically qualify for refunds of shipping charges.

12. Lost Packages

If tracking indicates that your package has not arrived within the expected delivery window, please contact us.

We may:

• Review tracking history
• Contact the shipping carrier
• Open a carrier investigation
• Assist with an appropriate resolution where applicable

Carrier investigations may require several business days.

13. Damaged Packages

If your package arrives damaged:

Please contact us as soon as possible after delivery.

Include:

• Your order number
• Photos of the shipping box
• Photos of the product
• Photos of the shipping label
• A brief description of the damage

Providing complete information helps us resolve your request more quickly.

14. Multiple Shipments

If your order contains multiple items, products may occasionally ship separately.

This may occur because:

• Items are prepared at different times
• Inventory is stored in different fulfillment locations
• Package size limitations

You will not be charged additional shipping fees for split shipments.

15. Shipping Restrictions

We currently do not offer:

• International shipping
• Scheduled delivery appointments
• Signature-required delivery upon request
• Cash on delivery (COD)
• P.O. Box restrictions may apply depending on carrier requirements

16. Shipping Policy Updates

We may update this Shipping Policy periodically to reflect:

• Operational improvements
• Carrier service changes
• Regulatory requirements
• Business changes

The updated version becomes effective immediately upon publication on this website.

Customers are encouraged to review this page periodically.

17. Contact Information

If you have any questions regarding shipping, please contact us.

Techtabby

Website: https://techtabby.com

Email: support@techtabby.com

Business Address:

100 Braddock Rd
Alexandria, VA 22311
United States

Customer Support Hours

Monday – Saturday
8:00 AM – 7:00 PM Eastern Time (ET)